Hp 6830

Hi @jeffr1,Welcome to the HP Support Forums!I see that your HP Officejet 6830 Printer is reporting a "Printhead Problem". I would be happy to direct you to the correct department that can assist. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos.I understand how frustrating this must be for you. There is a hardware problem with the printer and even though your printer is out of warranty, I highly recommend that you contact HP (due to the nature of the error message on your HP Officejet 6830 Printer), Contacting HP for service in all countries/regions except Asia Pacific.What you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:Check Warranty Status: Step 1. Open link: www.hp.com/contacthp/Step 2. Enter Product number or select to auto detectStep 3. Scroll down to "Still need help? Complete the form to select your contact options"Step 4. Scroll down and click on HP contact options - click on Get phone numberCase number and phone number appear.Please respond to this post with the results. I look forward to hearing from you. Good Luck! DraksterI work on behalf of HPIf you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!

We no longer support Internet Explorer v10 and older, or you have compatibility view enabled. Disable Compatibility view, upgrade to a newer version, or use a different browser. Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan drsOH 2 1 0 23,443 New member ‎01-27-2015 05:27 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post Product: Officejet Pro 6830 Operating System: Microsoft Windows 7 (64-bit) Trying to make a 2-sided copy from a 2-sided original using the automatic feeder. The control panel only offers choices of 1 to 1 and 1 to 2. Neither choice provides a 2-sided copy. How do you get a 2 to 2 copy? 1 ACCEPTED SOLUTION X-23 4,555 717 321 23,418 Retired ‎01-28-2015 07:03 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post Hello @drsOH,I would like to assist you today with 2-sided copying on your HP Officejet Pro 6830 e-All-in-One Printer. Now, because your machine actually doesn't have a duplex assembly in the Automatic Document Feeder, what you need to do is the following: Load page 1 on the flatbed glass on your printerSelect the Copy menuSelect the 1:2 sided optionChoose Black or Colour copyThe

Prompt on the display of your printer to load page 2Lift the flatbed cover and ensure that page 2 is face down on the flatbed glassSelect OK on the screen of your printerThe copied page will automatically feed back into the printer and the second page will be duplex copied.If you would like to automatically duplex (2-sided) copy documents using the Automatic Document Feeder than you will need a printer that has a duplex Automatic Document Feeder. I hope this helps clear up any confusion. Thanks for reaching out to the HP Support Forums! Good luck! X-23I work on behalf of HPIf you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button! 1 person found this reply helpful Was this reply helpful? Yes No ‎01-08-2016 04:32 AM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post My HP Officejet Pro 6830 (All in One) just recently began making 2 sided copies of all print jobs I send from my computer. I can't figure out how to set it to make one sided copies. My user's manual has nothing in it it about copying. Please help! Was this reply helpful? Yes No X-23 4,555 717 321 19,906 Retired ‎01-18-2016 09:10 AM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post Hey @blonde-one,Welcome to the HP Support Forums!I see that your HP Officejet Pro 6830 e-All-in-One